UGREEN US

Free Shipping on Orders Over Rp.1.000.000 for estimated 3-5 business days. *Promotion period only*


Processing Time and Delivery Time

Ugreen’s official website supports delivery to most areas of Indonesia. We cannot deliver to the outside of Indonesia

In addition to force majeure, we will ship within 2 working days. If your product does not meet the conditions for delivery within 3-5 working days, you will see our notice for the delivery time on the product page before purchase.

From 3 to 5 business days, depending on the product you purchased and your location, we will ship the goods to you from Indonesia 

If you would like to change or cancel an order please contact us as soon as you can. We will attempt to accommodate order changes to the extent possible prior to shipping confirmation. Some changes will result in a shipping delay. We are unable to accommodate changes or cancellations on special order requests and/or orders that have already shipped. If your order has already shipped, please contact us to set up a merchandise return once you have received the shipment.

Freebies are not for resale and will not be replaced if lost or stolen.

Freebies are provided on an “as is” basis (with its present look or condition), without further warranty or any kind. Including but limited to, lost, misplaced, destroyed or stolen free gifts once they are claimed and these gifts are not redeemable for cash and cannot be transferred or exchanged.

Company Name:UGREEN Indonesia

Company Address:Jl. Peta Selatan, RT.010/RW.001,
Rukan Citi Square C-8, Kalideres,
Jakarta Barat 11840